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Store credit for USED Programming Service items


If you haven't started your return request, please follow these simple steps below:

Please visit our Return Center to open a claim.
Enter your 8 digit Order# and the email address associated with the order number.

Once complete, you will receive an email confirmation that your return is pending approval.


Once approved, you will get your UPS return label by email and your new open claim invoice. please follow payment and shipping instructions.


Store credit for USED Programming Service items:

If you have purchased our used programming service and feel like this did not solve your problem, or still have the same fault codes, or you feel you have been mis-diagnosed by your local dealer, don't worry, we still have you covered! You will be eligible for a full store credit. A store credit will be voided if you have used an exchange or a credit previously to the same order. If a store credit for programming service was claimed, there will be $99 deductible fee plus shipping costs on the customer.


Shipping under warranty:

RPM MOTORSPORT LTD. does not cover shipping under any circumstances. A total of $60 shipping fee is always applied for Exchanges / Returns / Store credit / Warranties.