This is a BMW E38 (7 Series) Remote Key Set (Total of 2)

If an Order is placed today, your package should arrive at our facility by tomorrow morning at 10:00 A.M if sent before the Cut-off time (4:00 P.M Local Time) at any UPS Store. Once shipped overnight, orders will take 1 to 2 business days in RPM MOTORSPORT LTD. for completion.

Your UPS or Fedex Return Label will be emailed to you within 15 to 30 Minutes from order confirmation email as long as it is between 9:00 A.M to 5:00 P.M (Pacific standard time) Monday to Friday.

Exchange / Replacement Re-manufactured items policy before 30 days:

If you are not entirely satisfied with your purchase, we are here to help. We accept a one-time exchange before 30 days. The item must be returned in the same exact condition it was shipped. Any water corrosion, burnt parts in the motherboard, overheated components will result in rejection of the exchange. If an exchange was claimed, there will be No deductible fees, however there will shipping costs on the customer.

Exchange / Replacement USED Programming Service Policy before 30 days:

We accept a one-time service exchange before 30 days, this goes for Services such as USED DME Programming. If an exchange was claimed, there will be $99 deductible fee plus shipping costs on the customer.

Store credit for Re-manufactured items before 30 days:

If you still don't need the Re-manufactured item because it did not solve your problem, or still have the same fault codes, or you feel you have been mis-diagnosed by your local dealer, don't worry, we have you covered. You will be eligible for a full store credit minus shipping costs. Store credit will be void if you have used an exchange or a store credit previously to the same order. If a store credit for remanufactured items was claimed, there will be No deductible fees, however there will shipping costs on the customer.

Store credit for USED Programming Service items before 30 days:

If you have purchased our used programming service and feel like this did not solve your problem, or still have the same fault codes, or you feel you have been mis-diagnosed by your local dealer, don't worry, we still have you covered! You will be eligible for a full store credit. A store credit will be voided if you have used an exchange or a credit previously to the same order. If a store credit for programming service was claimed, there will be $99 deductible fee plus shipping costs on the customer.

Product replacement under warranty after 30 days:

If a 1 , 2 or 3 years warranty claim has been opened after 30 days, there will be a $99 deductible along with shipping costs and you get a one-time replacement. Your 1 year warranty will still stay valid even if you exchanged a product within the first 30 days. After the 30 days, you still have 335 calendar days to replace an item. For example: If a customer bought a 1 Year warantied DME, and he/she asked for an exchange within the first 30 days, then we granted an exchange, and let’s say, 7 months down the line his/her Remanufactured unit failed, they can still open a warranty claim. Simply because the first 30 days are qualified under exchanges and not warranties.

Shipping under warranty:

RPM MOTORSPORT LTD. does not cover shipping under any circumstances. A total of $60 shipping fee is always applied for Exchanges / Returns / Store credit / Warranties.