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Product replacement under warranty: (1 , 2 or 3 Years)

$99.00 USD

If you haven't started your return request, please follow these simple steps below:

1
Please visit our Return Center to open a claim.
2
Enter your 8 digit Order# and the email address associated with the order number.
3

Once complete, you will receive an email confirmation that your return is pending approval.

4

Once approved, you will get your UPS return label by email and your new open claim invoice. please follow payment and shipping instructions.

Product replacement under warranty:


If a 1 , 2 or 3 years warranty claim has been opened after 30 days, there will be a $99 deductible along with shipping costs and you get a one-time replacement. Your 1 year warranty will still stay valid even if you exchanged a product within the first 30 days. After the 30 days, you still have 335 calendar days to replace an item. For example: If a customer bought a 1 Year warantied DME, and he/she asked for an exchange within the first 30 days, then we granted an exchange, and let’s say, 7 months down the line his/her Remanufactured unit failed, they can still open a warranty claim. Simply because the first 30 days are qualified under exchanges and not warranties.

 

Shipping under warranty:


RPM MOTORSPORT LTD. does not cover shipping under any circumstances. A total of $60 shipping fee is always applied for Exchanges / Returns / Store credit / Warranties.

Customer Reviews

Based on 2 reviews
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Nick Y. (Bridgeport, US)
Nick

It’s been excellent service ,Jeff made sure that I was fully satisfied with the outcome.Made the things straight with the warranty repair ,quick in and out service .Follow up calls from Jeff.Excellent customer service -Highly recommend

Hello Nick,

It was a pleasure taking care of you! Thanks for your great words!

J
Jason C. (Stockton, US)
Solid!

The product it not work for my particular application, but they worked with me hard nevertheless. Top notch customer service